Packz.io Privacy Policy

Effective Date: August 12, 2025

At Packz Inc. (“Packz,” “we,” “our,” or “us”), we value your trust. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website at packz.io and other online platforms we operate (together, the “Services”). It also covers how we handle information collected through our social channels, events, marketing activities, and other activities described in this Privacy Policy.

By using our Services, you agree to the practices described here. If you do not agree, please discontinue use of the Services.

1. Information We Collect

We collect information in three main ways:

  1. Directly from you when you provide it.
  2. Automatically when you use our Services.
  3. From other sources, such as partners and public databases.

A. Information You Provide

  • Basic contact details such as your first and last name, email, phone number, mailing address, and billing address.
  • Account details such as username, password, and profile preferences.
  • Transaction details such as order history or purchase information.
  • Content you create such as images, comments, messages, videos, or other material you upload or share.
  • Financial information such as payment account details and related transaction data.
  • Any other information you choose to submit to us.

B. Information From Other Sources

  • Publicly available data such as social media profiles and government records.
  • Marketing and data partners that provide demographic or usage information.
  • Affiliates and partners that help us deliver or promote our Services.
  • Third party login services if you connect through another service, where we may receive profile information allowed by your settings.

C. Information We Collect Automatically

When you use our Services, we may collect:

  • Device information including browser type, operating system, IP address, and device identifiers.
  • Usage patterns such as pages visited, time spent, referring URLs, clicks, and navigation paths.
  • Location data if you enable location access on your device.
  • Tracking technologies such as cookies, pixel tags, and local storage to remember preferences, enable features, and analyze traffic.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our Services.
  • Personalize your experience and communications.
  • Facilitate secure transactions and prevent fraud.
  • Respond to inquiries and offer customer support.
  • Develop new features and conduct analytics.
  • Send you updates, promotions, and other marketing (you may opt out).
  • Comply with legal obligations and enforce our Terms of Service.
  • Produce aggregated or de-identified data for research and business purposes.

3. How We Share Your Information

We may share your information with:

  • Service providers that help us operate our Services, such as hosting, analytics, payment processing, and marketing support.
  • Linked platforms when you use third party login or account connections.
  • Professional advisors such as legal, accounting, and business consultants.
  • Authorities if required for legal compliance or safety.
  • Business successors if we merge, sell, or transfer assets.
  • Other users when you choose to make your profile or content public.

We do not sell your personal information to third parties.

4. Your Choices

You can:

  • Access and update your account information at any time.
  • Opt out of marketing emails using the unsubscribe link in our messages or by contacting us.
  • Adjust cookie settings through your browser.
  • Decline to provide certain information, understanding that some features may not be available.

5. Data Security

We use safeguards to protect your personal data, but no method of transmission or storage is completely secure. Use the Services at your own risk.

6. International Data Transfers

Your data may be processed in countries outside your place of residence, including the United States, where privacy protections may differ from your local laws.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18. By using the Services, you confirm that you are at least 18 years old. We do not knowingly collect personal information from anyone under this age.

If you are a parent or legal guardian and you believe that your child under the age of 18 has created an account, provided personal information, or otherwise used the Services, please contact us immediately at privacy@packz.io. Upon receiving your request, we will take steps to verify your identity and remove the child’s information from our systems as required by applicable law.

We strongly encourage parents and guardians to monitor their children’s online activities and help enforce this policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version with a new Effective Date. Your continued use of the Services after changes take effect means you accept the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: privacy@packz.io